Return & Refund Policy

We want you to be happy with your purchase. If you're not completely satisfied, we’re here to help:

  • Returns: You have 14 days from the date of delivery to request a return.

  • Eligibility: Items must be unused, in their original packaging, and in resalable condition.

  • Non-returnable items: Clearance items, gift cards, and personalized products are non-returnable.

  • Refunds: Once we receive and inspect your item, we’ll notify you. If approved, your refund will be processed within 5–10 business days.

For return inquiries, please contact us at Caonaboshop@outlook.com.